Terms and Conditions

OVERVIEW

Welcome to Oreqanic. The terms “we”, “us” and “our” refer to Oreqanic. Oreqanic operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience, referred to as the “Services”.

Oreqanic is powered by Shopify, which enables us to provide the Services to you. These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use our Services.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence.

To use our Services, you may be required to provide information such as your email address, billing details, shipping address and payment information. You confirm that all information provided is accurate, current and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

SECTION 2 – OUR PRODUCTS

We aim to display our products as accurately as possible. However, colors and appearance may differ depending on your device and screen settings.

We do not guarantee that product images exactly match the delivered product.

Product descriptions and availability may change at any time without notice.

We reserve the right to discontinue products or limit quantities.

SECTION 3 – ORDERS

When you place an order, you make an offer to purchase. Oreqanic reserves the right to accept or decline any order.

An order is only accepted once we confirm it by email and payment has been processed.

We may cancel or modify orders if necessary and will notify you using the contact details provided.

Returns and exchanges are handled in accordance with our Refund Policy.

Orders are intended for personal use and not for resale.

SECTION 4 – PRICES AND BILLING

Prices are subject to change without notice.

The price charged will be the price shown at checkout at the time of purchase.

Unless explicitly stated, prices do not include customs duties, import taxes, or additional handling fees.

You agree to provide accurate billing and payment information.

Oreqanic does not store full payment card details.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates and not guaranteed.

We are not responsible for delays caused by carriers, customs, or circumstances beyond our control.

Risk of loss transfers to you once the product has been handed to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website, including text, images, branding, logos, graphics and design elements, is owned by Oreqanic or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute or use our content without written permission.

All rights not expressly granted are reserved.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools. These tools are provided “as is” and we are not responsible for their functionality or content.

Use of third-party tools is at your own risk.

SECTION 8 – THIRD PARTY LINKS

Our Services may include links to third-party websites. We are not responsible for their content, policies or practices.

Accessing third-party sites is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Oreqanic is powered by Shopify.

All purchases are made directly with Oreqanic. Shopify is not responsible for transactions between you and Oreqanic.

By using our Services, you release Shopify from liability relating to purchases made in our store.

SECTION 10 – PRIVACY

All personal information is handled in accordance with our Privacy Policy.

Because our store is hosted on Shopify, certain data is processed by Shopify in order to operate the Services.

SECTION 11 – FEEDBACK

If you submit feedback, reviews, ideas or suggestions, you grant Oreqanic the right to use, reproduce and publish such content without compensation.

You confirm that you have the right to share such content and that it does not infringe third-party rights.

SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies or omissions and to cancel orders if necessary.

SECTION 13 – PROHIBITED USES

You may not use our Services for unlawful purposes, to violate intellectual property rights, distribute malicious code, or interfere with site security.

Violation may result in termination of access.

SECTION 14 – TERMINATION

We may suspend or terminate access to our Services at any time without notice.

Certain provisions will survive termination, including intellectual property and liability limitations.

SECTION 15 – DISCLAIMER OF WARRANTIES

All Services and products are provided “as is” and “as available”.

We do not guarantee uninterrupted or error-free operation of the Services.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Oreqanic shall not be liable for indirect, incidental or consequential damages arising from use of the Services or purchased products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Oreqanic and its affiliates from claims arising from your violation of these Terms or applicable laws.

SECTION 18 – SEVERABILITY

If any provision is deemed unenforceable, the remaining provisions remain valid.

SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Oreqanic regarding the Services.

SECTION 20 – ASSIGNMENT

You may not transfer your rights under these Terms without written consent.

Oreqanic may assign its rights without notice.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws applicable in the United Kingdom, where our warehouse operations are located.

SECTION 22 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.

SECTION 23 – CONTACT INFORMATION

Company details

Store name: Oreqanic
Company name: Amaeze B.V.
Registration number: 87009072
Registered address: Korfmakersstraat 7D, 8911 LA Leeuwarden
Warehouse address: 12 Norwich St, Cambridge CB2 1NE, United Kingdom

Need help

Email: Info@oreqanic.com
Phone: +44 7537 133881

We aim to respond within 24 hours.

Customer service hours:
Mon–Fri: 9:00 a.m.–6:00 p.m.
Sat: 12:00 p.m.–5:00 p.m.
Sun and public holidays: Closed